Privacy Policy

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Moshi Tech Limited (hereinafter referred to as “we”, “us”, “our”) fully respect and is committed to protecting the privacy rights of our users (“users”, “user”, “you”)who use our application, and access or use any services offered by us (collectively, “our Services”).

This Privacy Policy (“Policy”) is provided to help you understand our practices related to the collection, use, storage, and disclosure of information we collect from or about you when you interact with us, your rights regarding the information provided to us, and how we transfer and secure such information.

Please make sure to read this Policy carefully to understand our practices regarding your personal data and access it frequently to understand the updates to this Policy. By accessing or using any of our Services, you are deemed to have read, understood and accepted this Policy. If you don’t agree to the terms of this Policy, please do not use any of our Services.

It is important to note that this Policy applies to any and all of the Services provided by us. However, this Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third Party Services”), which are governed by their respective privacy policies. We encourage you to read and review the privacy statements of each Third-Party Service that you may choose to use.

I. Data We Collect and Use

1. Overviews

For your better experience in our Services, we may require you to provide us with certain personal data while using our Services.

We may collect your personal data in the following ways: 1) information you voluntarily provide to us; 2) information we obtain during your use of our Services; 3) information we obtain from other sources.

You are not required to provide your personal data to our Services, but in some cases, if you choose not to do so, we may not be able to provide you with related features or services, nor will we be able to respond or resolve the problems you've encountered. We will collect and use your personal data only for the purposes described in this Policy. The following describes your personal data that we collect and how we use it.

2. Data Collection and Purposes

We may collect some or all of the following information about you when you use our services for legitimate interests.

（1） Login Information

When you use any of our applications, we or third-party partners will collect and process certain information about you.

If you register via social network accounts, such as Apple, Facebook or Google Play, (“Social Networks”), we may collect information you authorized the Social Networks to share with us to sign up for our Services. Exactly what information we receive from the Social Networks may vary due to your privacy settings on such Social Network, but it would typically include your basic public profile information such as your nickname, age, username and profile picture. If you refuse to provide information of your third-party account, you may not have the option to register and log in by your third-party account.

When you are not logged into our services, we store collected information with unique identifiers linked to the application and device you are using. This collection helps us, for example, maintain your language preferences across browsing sessions.

（2） Location Information

This refers to data about the user's geographic location, which can be obtained through the device's GPS, Wi-Fi, or cellular network signals. This information can be used to provide location-based services or content within the app.

（3） Mobile Analytics

We use mobile analytics tools to collect certain information about your usage of our mobile applications, as well as data on your device and the health of our Services, to better understand the functionality of our Services on your device and for app optimization purposes. Such tools may record information like how often you use the application, feature usage, usage statistics, events occurring within the application, and aggregated usage and performance data.

（4） Any Information You Submit to Our Support Team

If you encounter any problems while using our Services, you may contact us and seek assistance through our technical and/or customer service. In case of receiving your request for support, we may collect the content of your enquiry, your device information, contact details or other contact information you leave with us in order to contact you or help you resolve the problem, or to record the problem and its solution. If you choose not to provide such information, we may not be able to provide you with this service, but your use of other features of our Services will not be affected.

（5） Advertising Information

We may store the Advertising ID for that advertisement and select device information with your profile to track the success of our advertising if you click on advertisements in our Services.

In order to provide you personalized advertisements, promotional activities and marketing communications, we may collect and process the following information with your consent, such as age, gender, e-mail address, geographical location, device type, and other information you choose to provide to us in any surveys or inquiries. We may also use the information you provide to send you deliver advertisements, market surveys or research by email. If you don’t want to receive such messages from us, you may opt-out of receiving such messages in accordance with the instructions therein, such as SMS, email, online contact channels and other contact methods we provide.

If you choose to withdraw deposits earned from watching advertisements, we may collect personal data and details on the legal basis that it is our legitimate interest to ensure the security of our services.

（6） Survey Information

We may also collect other information about you that we reasonably need to improve our products or services, including any feedback you provide when you contact customer service and any questionnaire you send back to us when you participate in a survey. We may combine information from one service with information from others in order to provide you with better service.

（7） To Provide You with Security Services

To improve the security of your use of our services, to protect you, other users or public safety and property from harm, to better prevent security risks and to more accurately identify violations of laws and regulations or our relevant agreement rules, we may use or integrate information about your device as well as your usage data to help you conduct security risk detection, prevent security risks, and take the necessary recording, auditing, analysis and disposal measures in accordance with the law.

（8）Device information.

When you start using our Services, based on your specific actions in our Services and the specific permissions you have granted to us during the installation and use of our Services, we or third-party will collect information about the mobile device you are using to ensure service security, manage registrations and improve our services, such as your unique device ID (persistent/non-persistent), hardware type, device maker, media access control ("MAC") address, international mobile equipment identity ("IMEI"), the type and version of your operating system ("OS"), OS language, your time zone, your device's screen size, mobile device Advertising ID (known as "IDFA" for iOS devices, or "Android Advertising ID" for Android devices), your general geolocation information (city/country based on your Internet Protocol ("IP") address), and your email address (if you have connected via Facebook or Google+). This information assists us in troubleshooting and helps us understand usage trends, enabling us to improve and personalize the Services for our users. Device identifiers/information such as device type, hardware model, device maker, device operating system and its language, or other technical data like screen size, or combinations thereof, are also collected and used to determine device compatibility and optimal settings.

（9）Usage Data.

For the purposes of performing the Terms of Service, we will collect details of your use of our services and keep them as Usage Data when you use our services, including your login account, IP address, provider information, Internet connection environment, WIFI status information, and other Usage Data generated when you use our Services.

Please note that some of the above-mentioned information alone cannot be used to identify a specific natural person, thus cannot be considered as personal data. Only when such non-Personal Data is used in combination with other information to identify a specific natural person, or when it is used in combination with Personal data, will this information be regarded as personal data during such combination. In this case, we will anonymize and de-identify this type of information, unless with your consent or otherwise according to laws and regulations. The above-mentioned information is essential as to the provision of the Service. If you choose not to provide them, we may not be able to provide you with our Services.

II. How We Store and Protect Your Data

Your data collected by us will be stored in accordance with the laws and regulations on the personal privacy data protection of the countries concerned. To the extent not prohibited by local laws and regulations, we may also store the collected data in countries or regions outside the country where our business is located.

If you choose to use our Services or provide your information to us, your information may be transferred to, processed, and maintained on servers or databases located outside the country or jurisdiction where you are located. It may also be processed by staff operating outside your country who work for us, for one of our suppliers, or one of our business partners. By submitting your information, you agree to such transfer, storage, or processing.

The security of your personal data is important to us and we implement security safeguards designed to protect your personal data and regularly monitor our systems for possible vulnerabilities and attacks. We are constantly working to improve on these safeguards to keep your personal data secure.

However, we need to remind you that that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

III. Retention and Deletion of your data

If you no longer want to use our Services anymore and would like your account deleted, you can use the "Delete account" button to carry out this operation. Once the deletion request is confirmed, we will clear your relevant information stored in the app, subject to applicable laws and regulations. If you have uninstalled the app, you may request deletion of your data at any time by contacting us at [email protected]. We will evaluate such requests on a case-by-case basis. We may keep some of your data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations, including tax, legal reporting, and auditing obligations. You have the ability to delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of the Services. Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added (including free content and paid content).

If your account is terminated, access to your username, password, and any related information or content associated with your account may be terminated. As we do not guarantee the permanent availability of your content, you should make and maintain backups of any content you value at your own cost.

IV. How We Share, Transfer and Disclose Your Data

When sharing, transferring, and disclosing your personal data, we uphold the principles and requirements of minimization, necessity, and legality. Under normal circumstances, we do not share, transfer or disclose your personal data externally. However, to the extent permitted by applicable laws and regulations, we may share, transfer and disclose your personal data in the following situations:

1. How We Share Your Data

WE DO NOT SELL ANY PERSONAL DATA TO THIRD PARTIES. We will share your personal data with our affiliates to provide and develop our Services.

We may share the necessary personal data with authorized third-party partners (including technical service providers, data storage service providers, after-sales service providers, marketing promotion service providers, third-party SDK service providers, etc.) for the performance of certain features or to provide you with better service and a better user experience. For example, in order to enable you to share information to third party platforms, use location service and other kinds of services and features, we may embed third party SDK or other similar applications of authorized partners in our Services. Please refer to “Third-Party Service Providers and Services” section for more details.

In order to provide evaluation, analysis or other business services, we may also share your non-Personal Data with third parties.

2. How We Transfer Your Data

We will not transfer your data to any other parties, except in the following circumstances:

（1） Obtain your explicit consent.

（2） If we are involved in a merger, acquisition or sale of all or part of its assets, which may affect your personal data, we will issue a prominent notice via email and/or on our website or other appropriate methods to inform you of any changes in the ownership and your rights of your personal data, and any choices you may have about your personal data.

（3） In the case that has been explained in this Policy or notified you by other means.

3. How We Disclose Your Data

We may need to disclose data about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of our Services; or (5) exercise or protect the rights and safety of our users, personnel or others. We attempt to notify users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

Additionally, we may share your data with:

（1） Our attorneys, lawyers, accountants, auditors, or similar consultants, when we request them to provide professional advice.

（2） Investors and other relevant third parties, if actual or potential sales or other company transactions occur and are related to entities within our group.

（3） Other third parties, for example, the disclosure of specific information with your authorization.

V. How We Handle the Data of Children

Our Services are not directed to children under 【18】 (or other age as required by local law), we do not knowingly collect your personal data. If you are a parent or guardian and wish to review data collected from your child, or have that data modified or deleted, you may contact us as described below. If we become aware that a child has provided us with personal data in violation of applicable law, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account.

VI. Your Data Protection Rights

We would like to make sure that you are fully aware of all of your data protection rights. As a data subject, you have a variety of rights regarding the use and control of your user data.

In certain circumstances, you have the following data protection rights:

• The right to access or delete the data we have on you. You have the right to access your personal data that we hold about you. If you request a copy of your personal data, we will provide you a copy in an electronic format after passing our verification process. However, if you choose to delete the data, some features that require such data may no longer be available.
• The right to rectify. If you consider that personal data we hold about you is inaccurate or incomplete, you have the right to obtain rectification with your personal data without undue delay.
• The right to object and restrict. You have the right to object to our processing of your personal data or request that we restrict the processing of your personal data. You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
• The right to data portability. You have the right to be provided with a copy of the data we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal data. You can withdraw your consent previously granted to us for a specific purpose by deleting data, turning off device features, and requesting to withdraw consent, including the collection, use and/or disclosure of your personal data that we manage or control. If you withdraw your consent, you may not be able to continue receiving the part and/or full benefit of our products and Services. The withdrawal of your consent or authorization will not affect the validity of our previous processing activities based on your consent.
• Right to control your privacy settings. You have the right to control your privacy settings and restrict our collection, use, disclosure, or processing of your personal data via such privacy settings. For example, you can choose to turn on or turn off the permissions of “Location Access” or “Storage”; you can obtain detailed data regarding the device security status or change such status in “Privacy Settings” on your device.
• Right to close your account. You can close your account by following the instructions in our Services or by contacting us for help. Please understand that for security reasons, your account cannot be closed unless you follow our instructions. We hereby kindly remind you that, if you wish to close your account, such closure may prevent you from using our Services, and such closure is irreversible. Once you close your account, we will delete or de-identification your relevant data. If you sign in to the accounts through a third-party account (e.g., via Facebook, Google ID), you need to apply for account closure from such third party.

According to the applicable laws of some jurisdictions, you may have other data subject’s rights. Please refer to Jurisdiction Specific Supplemental Terms at the end of this Policy.

Please understand that for security reasons, we may ask you for additional information to confirm your identity and that we are providing access to information about the correct person before processing your request. In principle, we do not charge a fee for your lawful and reasonable request, but we will charge a certain reasonable fee for repeated requests that exceed the reasonable limit where applicable, and based on actual administrative costs permitted by the applicable laws. We may refuse to process your requests or only respond to some of your requests where an exemption applies or when we are otherwise entitled to do so under applicable laws, for example, some requests are manifestly unfounded or obviously excessive or it requires the disclosure of information of third parties.

VII. Cookies and Similar Technologies

Cookies are small text files to ensure that our software’s normal operation and your convenient access to it. Cookies usually contain identifiers, site names, and some numbers and characters. We may use Cookies and other similar technologies such as Pixel Tags and Web Beacons. We generally treat information collected by Cookies and similar technologies as non-Personal Data as they do not contain any of your personally identifiable information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by the laws of the countries concerned, we will also follow the laws of the countries concerned.

We and our partners may use cookies and similar technologies (e.g., pixels and ad tags) to collect data (e.g., device IDs) to recognize you and your device(s) on, off and across different services and devices where you have engaged with our Services. You can manage or delete Cookies according to your preferences.

VIII. Third-Party Service Providers and Services

You may receive links to third-party websites or content and services provided by third parties other than us during your use of our Services, and some third parties’ products or services can be accessed in the form of SDKs and others in order to provide you with some functions and features, such as to provide you with third party logins, notifications and user analysis.

You can choose whether to visit or accept the third-party websites, products, and services at your sole discretion. Our Privacy Policy does not apply to products and services provided by any third party. Since we are not able to substantially control a third party, we are not responsible for the third party’s collection and processing of your personal data.

You understand and agree that some of our services will be provided by our business partners or jointly, and you agree that we can share your necessary personal information with the following partners for the sake of this Privacy Policy:

IX. Supplement and Update of the Policy

We reserve the right to update or modify this Policy from time to time in order to reflect the changes in our business, technology and applicable law and practice. In case of any modification of this Policy, we will notify you by announcements in our Apps or our websites to let you know about the changes we made. Although this Privacy Policy may be modified, your rights under this Policy will not be diminished without your explicit consent. By accessing or using our Services after we have placed such a notice, you are deemed to have accepted the updated Privacy Policy.

X. How to Contact Us

Moshi Tech Limited
Rm 2705 27/F CHINA RESOURCES BLDG
26 HARBOUR RD
灣仔 香港島 Hong Kong

If you have any comments, questions or concerns with respect to our Privacy Policy or practices of personal data protection, please contact us at 【[email protected]】(All requests must be labeled “Privacy Policy request” on the email subject line for us to better assist you).

We will review your privacy or personal data requests as soon as possible and respond to you after verifying your user identity. If your request itself involves any complicated or significant issue, we may ask you for more information.

XI. Jurisdiction Specific Supplemental Terms

According to the applicable laws of some jurisdictions from which you access or use the Services, we may supplement this Policy with jurisdiction specific terms. Such supplemental terms constitute an integral part of this Policy. In the event of a conflict between the provisions of the Supplemental Terms and the rest of this Policy, this Supplemental Terms shall prevail.

(1) For California Residents:

If you are a California resident, you are entitled to request notice of certain information about the user information that we may share with third parties for marketing purposes (e.g., the categories of user information shared, and contact information of applicable third parties), as well as request that we disclose to you what personal data we collect, use, disclose and sell about you, the right to opt out of the sale of your information, and the right to request deletion of personal data we collect or maintain about you. If you would like to exercise any of these rights, please email your request to us as provided above.

You also have the right to not be treated in a discriminatory manner for having exercised your rights regarding your privacy rights under the California Consumer Privacy Act (CCPA).

(2) For Users in the European Union (EU), European Economic Area (EEA), and Switzerland:

If you are a resident in the above countries, you may also have a right to complain to a data protection authority about our collection and use of your user information. For example, you can lodge a complaint with your local supervisory authority (EU Data Protection Authorities (DPAs) or Swiss Federal Data Protection and Information Commissioner (FDPIC).